Matrix Bazar Terms and Conditions

Please read the terms and conditions set out below carefully before ordering any Goods or Services from this Website. By ordering any Goods or Services from this Website, by phone, or by our mobile applications you agree to be bound by these Terms and Conditions.

1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, applicable laws and regulations and their compliance. If you disagree with any of the stated terms and conditions, you are prohibited from using or accessing this site. The materials contained in this site are secured by relevant copyright and trade mark law.

2. Use License

  1. Permission is allowed to temporarily download one duplicate of the materials (data or programming) on Matrix বাজার’s site for individual and non-business use only. This is the just a permit of license and not an exchange of title, and under this permit you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial use , or for any public presentation (business or non-business);
    3. attempt to decompile or rebuild any product or material contained on Matrix বাজার’s site;
    4. remove any copyright or other restrictive documentations from the materials; or
    5. transfer the materials to someone else or even “mirror” the materials on other server.
  2. This permit might consequently be terminated if you disregard any of these confinements and may be ended by Matrix বাজার whenever deemed. After permit termination or when your viewing permit is terminated, you must destroy any downloaded materials in your ownership whether in electronic or printed form.

3. Disclaimer

  1. The materials on Matrix বাজার’s site are given “as is”. Matrix বাজার makes no guarantees, communicated or suggested, and thus renounces and nullifies every single other warranties, including without impediment, inferred guarantees or states of merchantability, fitness for a specific reason, or non-encroachment of licensed property or other infringement of rights. Further, Matrix বাজার does not warrant or make any representations concerning the precision, likely results, or unwavering quality of the utilization of the materials on its Internet site or generally identifying with such materials or on any destinations connected to this website.

4. Ordering

  1. Any order is subject to product availability, delivery capacity and acceptance by us.
  2. When an online order is placed, we will send an email/SMS/confirmation call to confirm that we have received it. You must inform us immediately if any details are incorrect.

5. Prices

  1. Posted prices do include all taxes and charges.
  2. All prices posted on this website are subject to change without notice. So, we reserve the right to alter these in the future.
  3. We give grate care to keep them up to date.

6. Cancellation

    1. Cancellation can be done within the fixed time slot.
      • Cancellation Time slot: Before 24 hours of delivery schedule.
    2. Change of mind is not applicable after delivery.

Cancellation Process:

    1. You must notify us immediately preferred by phone or email by giving your order number/ every details of the order possible.

7. Return policy

  1. If product is defective/damaged or incorrect/ incomplete at the time of delivery, then please contact us within the applicable return time slot which is after 3 days of delivery.
  2. Perishable products are not returnable after delivery.
  3. Partial receive and/or return are not acceptable.
  4. Change of mind is not applicable after delivery.

8. Refund

  1. The refund will be processed after we have completed evaluating the return.
  2. If the cancellation was made before 24 hours of the delivery, we will refund you with 21 working days.
  3. If the product is defective/damaged or incorrect then no delivery charge will be taken, otherwise initial delivery charge is applicable.

9. Replacement Policy

  1. Replacement for products are subject to inspection and product availability.
  2. If the product is out of stock, you will receive a full refund, no questioned asked.

10. Condition for Return/ Refund/ Replacement

  1. The product must be unused.
  2. The product must include the original tag and proof of payment.
  3. The product must be returned in original and undamaged manufacturer packaging/ box.
  4. Claiming for return/refund/ replacement must be made within the fixed time slot.
    • Time Slots
      1. Return: Before 24 hours of delivery
      2. Situation based. (If cancellation then before 24 hours of delivery or if product default scenario then 3 days after delivery)
      3. Replacement: After 3 days of delivery.

11. Delivery

  1. Products will be delivered to the given address.
  2. Delivery depends on location and product availability.
  3. Same day delivery for orders till 4 PM.
  4. A delivery charge is applicable to all products and each delivery.

12. Payment Policy

  1. Cash on Delivery
  2. Advanced Payment MBFS (bKash, Rocket, Nogod)
  3. Card payment
  4. Bank payment
  5. Any transaction charges will be paid the customer

13. Complaints

  1. We take complaints very seriously and aim to respond to your complaints within 3 working days.
  2. All complaints should be addressed to our customer service hot line 0170678988 or email us at

14. Constraints

In no occasion should Matrix বাজার or its suppliers subject for any harms (counting, without constraint, harms for loss of information or benefit, or because of business interference,) emerging out of the utilization or powerlessness to utilize the materials on Matrix বাজার’s Internet webpage, regardless of the possibility that Matrix বাজার or a Matrix বাজার approved agent has been told orally or in written of the likelihood of such harm. Since a few purviews don’t permit constraints on inferred guarantees, or impediments of obligation for weighty or coincidental harms, these confinements may not make a difference to you.

15. Amendments and Errata

The materials showing up on Matrix বাজার’s site could incorporate typographical, or photographic mistakes. Matrix বাজার does not warrant that any of the materials on its site are exact, finished, or current. Matrix বাজার may roll out improvements to the materials contained on its site whenever without notification. Matrix বাজার does not, then again, make any dedication to update the materials.

16. Links

Matrix বাজার has not checked on the majority of the websites or links connected to its website and is not in charge of the substance of any such connected webpage. The incorporation of any connection does not infer support by Matrix বাজার of the site. Utilization of any such connected site is at the user’s own risk.

17. Site Terms of Use Modifications

Matrix বাজার may update these terms of utilization for its website whenever without notification. By utilizing this site you are consenting to be bound by the then current form of these Terms and Conditions of Use.

18. Governing Law

Any case identifying with Matrix বাজার’s site should be administered by the laws of the country of Bangladesh Matrix বাজার State without respect to its contention of law provisions.

General Terms and Conditions applicable to Use of a Web Site.